Creating courses

Fix Camera and Microphone Permissions in Your Browser

1 minute read

If your video recording doesn’t start or you see a “Camera or video blocked” message, your browser may be blocking access to your camera or microphone. Follow the steps below to enable permissions for GoSkills on your browser.


Google Chrome

Camera blocked

  • Click the tune icon in the URL bar.
  • In the dropdown, find Camera and set it to Allow.
  • Refresh the page and try again.

Microphone blocked

  • Click the tune icon in the URL bar.
  • In the dropdown, find Microphone and set it to Allow.
  • Refresh the page and try again.

Both camera and microphone blocked

  • Click the tune icon in the URL bar.
  • In the dropdown, set both Camera and Microphone to Allow.
  • Refresh the page and try again.


Safari (macOS)

Camera blocked

  • Go to Safari → Settings for goskills.com.
  • Set Camera to Allow.
  • Refresh the page.

Microphone blocked

  • Go to Safari → Settings for goskills.com.
  • Set Microphone to Allow.
  • Refresh the page.

Both camera and microphone blocked

  • Go to Safari → Settings for goskills.com.
  • Set Camera and Microphone to Allow.
  • Refresh the page.


Mozilla Firefox

Camera blocked

  • Click the camera icon in the address bar.
  • Select Allow to give camera access.
  • Refresh the page.

Microphone blocked

  • Click the microphone icon in the address bar.
  • Select Allow to give microphone access.
  • Refresh the page.

Both camera and microphone blocked

  • Click the camera or microphone icon in the address bar.
  • Select Allow to give camera and microphone access.
  • Refresh the page.


Microsoft Edge

Camera blocked

  • Click the lock icon next to the web address.
  • Set Camera to Allow.
  • Refresh the page.

Microphone blocked

  • Click the lock icon next to the web address.
  • Set Microphone to Allow.
  • Refresh the page.

Both camera and microphone blocked

  • Click the lock icon next to the web address.
  • Set both Camera and Microphone to Allow.
  • Refresh the page.