As an admin, you can reassign a license from one learner to another by removing it from the current learner and allocating it to someone else.
How to reassign a license
- From your admin dashboard, select Learners.
- Find the learner whose license you want to remove.
- Select the ⋮ menu in the learner’s row, then select Manage license.
- Turn off the Allocate license toggle.
- Select Save.
The license will now be available to allocate to another learner.
To assign the available license to someone else, find the learner in the Learners list and select Allocate license.
Turn on the Allocate license toggle, then select Save.
Once a license is allocated, the learner can access the training included in your organization’s plan.
If you don’t have enough licenses to allocate to all of your learners, you can add more licenses to your team.
Need more help? Contact us at support@goskills.com and our team will be happy to assist.