Need to add or remove licenses from your organization? You can update your license count from the Billing section of your admin dashboard.
For an overview of the available plans and how pricing works, see Team plans.
Change your number of licenses
- From your admin dashboard, select Billing.
- Select Change plan.
- On the pricing page, find your current plan and select Modify plan.
- Enter the new total number of licenses you want.
What happens next depends on whether you’re adding or reducing licenses.
Adding licenses
When you increase your number of licenses, the additional licenses are charged on a prorated basis. This means you only pay for the remaining time until your plan renews.
The Total due today shows what you’ll pay for the additional licenses for the remainder of your current billing period.
- Select Checkout to review your changes and payment details.
- Review the details, then select Confirm and pay to complete the change.
Reducing licenses
When you reduce your number of licenses, the change takes effect at the start of your next billing cycle.
For example, let’s say your organization has 48 licenses, with 34 currently in use, and you reduce your plan to 30 licenses. Because 34 licenses are currently assigned, 4 learners would automatically be unassigned a license.
- If you want all currently licensed learners to keep their licenses, select Keep access to licenses. Your new license total will be adjusted to the number currently in use. In this example, it would change from 30 to 34.
- Select Checkout to review the change. The checkout page shows the new license total and the date the change will take effect.
- Select Update plan to confirm the change.
If you’d like to change plans or have any other questions, contact us at support@goskills.com and we’ll be happy to help.