Course reports on GoSkills give you a detailed view of how your team is performing in a particular course. You can review overall course activity, learner performance, lesson performance, test results, course feedback, and more.
You can also drill down into a course report to see how an individual learner is performing in the course or how learners are performing in a particular lesson.
For live courses, additional reporting is available for enrolments and scheduled classes.
Note: Dates shown in reports correspond to the viewer’s time zone, except for Active learners and Time spent learning, where dates are shown in UTC.
Course report
This report shows how learners are performing in the selected course, including overall activity, individual learner progress, lesson performance, test results, and course feedback.
For live courses, the report also includes enrolment and scheduled class information.
To access a course report:
- Switch your role to Admin.
- In the left navigation menu, locate the Reports section and select Courses report.
- Scroll down to the Courses section and select the course title you want to review.
This opens a detailed report showing how learners are performing in the selected course.
You can filter the report by date range, learner status, and team.
Summary information
Get an overview of learner activity and completion for the selected course and time period.
- Learners started: Number of learners who started the course within the selected period.
- Learners in progress: Number of learners who started but haven’t completed the course within the selected period.
- Learners completed: Number of learners who completed the course within the selected period.
- Total time spent learning: Total time learners spent on the course within the selected period.
- Average completion time: Average course completion time among learners who completed the course within the selected period.
- Learners enrolled (live courses only): Number of learners enrolled in at least one class within the selected period.
Time spent learning
See how much time learners spent on the course over the selected period on average, broken down by month.
Enrolments (live courses only)
See how many learners enrolled in the course over the selected period, broken down by month. The chart shows both enrolled and waitlisted learners.
Test scores
See how learners’ test scores are distributed across score ranges for attempts taken within the selected period, along with the average test score.
Learner performance
Review each learner’s performance in the course. You can search for a learner by name or email and use the available filters to narrow down the results.
Select a learner’s name to view more detailed information about their performance in that particular course.
- Name: Learner name or email.
- Last accessed: Most recent date the learner accessed the course.
- Time spent: Total time the learner spent on the course.
- Progress: Overall course progress. Learn more about how course progress is calculated.
- Score: Highest test score or SCORM score if the course was imported.
- Last completed: Date the learner most recently completed the course.
- Status: Current status of the learner in the course, such as Not started, In progress, or Completed.
- Certificates: Certificates the learner has earned for the course.
For live courses, the Learner performance section instead includes:
- Name: Learner name or email.
- Enrolment status: Learner’s enrolment status, such as Admin-enrolled or Cancelled.
- Score: Highest test score.
- Status: Current status of the learner in the course, such as Not started, In progress, or Completed.
- Certificates: Certificates the learner has earned for the course.
Selecting a learner’s name opens a detailed report of their performance in the live course, including course progress, highest test score, total time spent learning, certificates earned, activity history, test attempts, classes, and course feedback.
Lesson performance
Review how learners are performing across individual lessons in the course. Select a lesson title to open its detailed lesson report.
- No: Lesson order number.
- Lesson: Lesson title.
- Last accessed: Most recent date the lesson was accessed.
- Average time spent: Average amount of time learners spent on the lesson.
- Average quiz score: Average of learners’ highest quiz scores.
- Number of completions: Number of learners who completed the lesson.
- Completion rate: Percentage of learners who completed the lesson out of the learners who started the course.
Classes (live courses only)
View the scheduled classes for the course, along with enrolment and completion information. Select a class Start date to view a detailed report for that particular class, including enrolments, test scores, and learner performance.
- Start date: Date of the first session in the class.
- Enrolled: Number of learners enrolled in the class.
- Waitlisted: Number of learners waitlisted for the class.
- Cancelled: Number of learners who cancelled their enrolment.
- Completed: Number of learners who completed the class.
- Completion rate: Percentage of enrolled learners who completed the class.
- Average test score: Average of the learners’ highest test scores.
- Status: Current status of the class, such as Past, Upcoming, or In progress.
Test performance
Review overall learner performance on the course test.
The summary includes:
- Learners started: Number of learners who started the test.
- Learners in progress: Number of learners who started the test but haven't completed it.
- Learners completed: Number of learners who completed the test.
- Average test score: Average of the highest test scores achieved by learners.
- Average completion time: Average time learners spent completing the test.
Below the summary, you can review performance for individual test questions:
- Question: Test question.
- Completion rate: Percentage of learners who completed the question in relation to the total number of learners who started the test.
- Correct: Percentage of learners who answered the question correctly in relation to the learners who answered it.
- Incorrect: Percentage of learners who answered the question incorrectly in relation to the learners who answered it.
Course feedback
Review responses to the course feedback form.
The summary includes:
- Questions: Number of questions in the feedback form.
- Completions: Number of learners who completed the form.
- Started not completed: Number of learners who started but haven't completed the form.
- Average completion time: Average time learners spent completing the form.
Below the summary, you can review responses to individual feedback questions.
Lesson report
The lesson report gives you a closer look at learner engagement and performance for a particular lesson.
To access a lesson report:
- From the Course report, scroll to Lesson performance.
- Select the title of the lesson you want to review.
This opens a detailed report for the selected lesson.
You can filter the report by date range and team.
Summary information
Get an overview of learner progress for the selected lesson.
- Learners not started: Number of learners who haven't started the lesson.
- Learners in progress: Number of learners who started but haven't completed the lesson.
- Learners completed: Number of learners who completed the lesson.
Time spent learning
See how much time learners have spent on the lesson.
- Average per learner: Average amount of time learners spent on the lesson.
- Total: Total time learners spent on the lesson.
Video insights
See how learners are engaging with the lesson video.
The chart groups learners by their video viewing status:
- Watched
- In progress
- Not started
Select View details for more information about video engagement.
Quiz performance
See how learners’ quiz scores are distributed across score ranges, along with the average quiz score.
You can also expand Quiz responses to review responses to individual quiz questions.
Learner performance
Review how individual learners are performing in the lesson. You can search for a learner by name or email and filter the results by status.
- Name: Learner name or email.
- First accessed: Date the learner first accessed the lesson.
- Last accessed: Most recent date the learner accessed the lesson.
- Time spent: Total time the learner spent on the lesson.
- Average quiz score: Learner’s average quiz score.
- Completion date: Date the learner completed the lesson.
- Status: Current lesson status, such as Not started, In progress, or Completed.
Select a learner’s name to view more detailed information about their performance in that particular lesson.
The learner’s lesson report includes:
Summary information
- Lesson progress: Learner’s progress through the lesson.
- Time spent learning: Total time the learner spent on the lesson.
Activity log
View dated activity recorded for the learner within the lesson, such as when they started the lesson.
Quiz attempts
Review the learner’s quiz attempts for the lesson, when available.
Scheduled class report (live courses only)
For live courses, you can open a detailed report for an individual scheduled class.
To access a scheduled class report:
- From the Course report, scroll to Classes.
- Select the hyperlinked Start date of the class you want to review.
This opens a report specifically for the selected class. You can filter the report by date range and team.
Summary information
Get an overview of learner activity for the scheduled class.
- Learners enrolled: Number of learners enrolled in the class.
- Learners in progress: Number of learners currently in progress.
- Learners completed: Number of learners who completed the class.
- Total time spent learning: Total time learners spent learning within the selected period.
Enrolments
See enrolment activity for the class over the selected period, including enrolled and waitlisted learners.
Test scores
See how learners’ test scores are distributed across score ranges, along with the average test score.
Learner performance
Review the learners associated with the scheduled class. You can search by name or email and filter the results by enrolment status.
- Name: Learner name or email.
- Enrolment status: Learner’s enrolment status, such as Admin-enrolled.
- Test score: Learner’s test score.
- Status: Learner’s current status, such as Not started, In progress, or Completed.
- Certificates: Certificates earned by the learner.
If you have any questions about course reports, you can reach out to our support team at support@goskills.com.